Grace from Care Match Solutions was the perfect broker. She made clear a lot of confusing rules and laid out a very good approach to secure a nursing home. She cut through all the red tape and made the entire process very easy, just leaving the important choice decision to us rather than us having to deal with all the administration.
Grace put together an excellent short list using her extensive contacts and knowledge of the aged care home market. I would not known to contact half of the homes on the list if not for her hard work.
From the shortlist of homes, Grace toured every key home with us, making sure she was there to guide and point out key things that I would not known to ask. We made a decision from the shortlist and chose the very best home for my mum in a quick and efficient time.
Without Grace, we would have been totally lost. I thoroughly recommend her for her expertise, kindness, and guidance through a very complicated and stressful process. She made it all easy.
Response from the owner:Thank you so much Ken for your lovely feedback. It was a pleasure to assist you and your mum to find her the perfect aged care home. I hope she will be very happy there.