What is an aged care consultant? 

An aged care consultant in Perth helps you understand care options, compare suitable providers and arrange support for yourself or someone you love. This may include guidance with home care, residential aged care, respite care, assessments, applications, provider fees and urgent placement needs.

The aged care system can be difficult to understand, especially when your family is already coping with health concerns or a sudden change in circumstances. You may be asked to make significant decisions while trying to understand unfamiliar services, paperwork and costs.

An aged care consultant brings these different parts together. At Care Match Solutions, we provide clear information, practical assistance and tailored recommendations based on your loved one’s care needs, preferences and circumstances.

You don’t have to face it alone.

Quick Summary

  • An aged care consultant explains your available care options.
  • They help identify services suited to the person’s needs.
  • Support may include provider research, applications and tours.
  • A consultant can assist with home care and residential care.
  • Local knowledge can make comparing Perth providers easier.
  • Families remain in control of the final care decision.

What is an aged care consultant?

An aged care consultant is an independent professional who helps older people and their families understand and arrange aged care.

A consultant does not replace the person’s doctor, financial adviser or care provider. Their role is to guide you through the care selection and placement process, explain your options and reduce the administrative pressure on your family.

The support provided will depend on your situation. Some families need help understanding where to begin. Others may need assistance finding a residential aged care home quickly following a hospital stay.

At Care Match Solutions, we support families considering home care, residential aged care and respite care. We take time to understand the person, not only the services they may require today but also how their needs could change.

How can an aged care consultant in Perth help?

An aged care consultant in Perth can help your family move from uncertainty to a clear plan. This usually begins with understanding the person’s health, independence, safety, daily routine and personal preferences.

Support may include the following areas.

Understanding your care options

It is not always clear whether a person needs more assistance at home, temporary respite or permanent residential care.

We explain the differences between these options in plain English. We also help you consider what may be suitable based on your loved one’s current circumstances.

This gives your family a clearer starting point without pressuring you towards a particular type of care.

Reviewing care needs

The right service must be able to meet the person’s individual needs.

We consider factors such as:

  • Mobility and falls risks
  • Personal care and medication support
  • Memory loss or dementia
  • Nursing and clinical needs
  • Social connection and daily routines
  • Cultural, personal and location preferences

Understanding these requirements helps us identify realistic options and reduces the likelihood of choosing a service that cannot provide the right support.

Researching suitable providers

There can be significant differences between aged care providers, even when they appear to offer similar services.

We research and compare providers based on the factors that matter to your family. These may include the services offered, location, approach to care, environment, fees and capacity to support changing needs.

Instead of contacting numerous providers without knowing whether they are suitable, you receive a focused selection that reflects your loved one’s circumstances.

Explaining costs clearly

Aged care fees can be confusing. Different charges may apply depending on the care type, provider, assessment and individual financial circumstances.

We help you understand the information supplied by providers and explain the costs associated with the available options. This allows you to ask informed questions before agreeing to a service or placement.

Care Match Solutions does not provide financial advice. Where personalised financial advice is needed, we can refer you to an appropriately qualified aged care financial adviser.

You can also read our guide to government aged care funding for a general introduction to available support.

Managing applications and paperwork

Aged care applications often require information from assessments, health records, financial documents and family representatives.

We help organise the required information, prepare applications and communicate with providers. For residential placements, we can also follow up on applications and keep your family informed.

This practical support can be particularly valuable when care is needed quickly or several family members are involved.

Does an aged care consultant help with home care?

Yes. A consultant can help you explore support that allows your loved one to remain safe and comfortable at home.

This may include identifying the types of assistance needed, explaining funding pathways and comparing providers. Available services may include personal care, domestic assistance, transport, meal preparation, nursing care and social support.

We look beyond the provider’s list of services. We consider whether its approach, availability and care arrangements are likely to suit the person’s routine and preferences.

If your loved one wants to maintain their independence at home, learn more about our home care consulting services.

Nurse helping patients under aged care reform home care plan 2025

 

How does a consultant help with residential care?

Moving into residential aged care can be an emotional decision. Families are often expected to assess unfamiliar homes, understand accommodation arrangements and complete applications within a short period.

We can support you by:

  • Reviewing residential care needs
  • Identifying suitable Perth aged care homes
  • Checking services and possible availability
  • Preparing and managing applications
  • Organising and attending facility tours
  • Explaining provider costs and agreements
  • Supporting the transition into care

During a tour, we help you look beyond the presentation of the building. Staff interactions, clinical support, routines, meals, activities and the overall atmosphere can all affect your loved one’s experience.

Our role is to provide clear and honest information you can trust while respecting that the final choice belongs to you and your family.

Learn more about our residential aged care placement support.

Can a consultant arrange respite care?

A consultant can also help arrange short-term respite care.

Respite may be needed when a family carer requires a break, following a hospital stay or while longer-term care arrangements are considered. Depending on the person’s circumstances, respite may be provided at home or through a temporary stay in an aged care home.

We help identify appropriate options, manage enquiries and coordinate the information a provider needs.

Visit our respite care page to learn how we support planned and urgent short-term placements.

When should you contact an aged care consultant?

You do not need to wait until a crisis occurs.

Speaking with a consultant early can give your family more time to understand the options and make a considered decision. Professional guidance may be especially helpful when:

  • Your loved one’s care needs are increasing.
  • You are unsure which type of care is appropriate.
  • A hospital discharge is approaching.
  • Home is becoming unsafe.
  • Dementia or complex care is required.
  • Family members live interstate or overseas.
  • Provider information and costs are difficult to compare.

You can also seek help when you have already started the process but feel uncertain about the available choices.

Why does local Perth knowledge matter?

Local knowledge helps when comparing aged care services across Perth.

Locations that appear close on a map may affect family visits, medical appointments and community connections differently. Providers may also vary in their care capabilities, accommodation, environment and availability.

A Perth-based consultant understands these practical considerations and can help narrow the search according to the areas that work for your family.

Local knowledge does not guarantee a vacancy or admission. It does, however, help ensure your time is focused on options that are more likely to suit your loved one.

What happens during the first consultation?

The first consultation is an opportunity to discuss what is happening and identify practical next steps.

We will usually:

  1. Discuss your loved one’s current circumstances.
  2. Review their health, care and safety needs.
  3. Consider their preferences and preferred location.
  4. Review any aged care assessments already completed.
  5. Explain the most suitable care pathways.
  6. Agree on the support your family requires.

You do not need to understand every part of the aged care system before contacting us. We will meet you wherever you are in the process and explain what comes next.

Person holding Care Match SOlutions pamphlet explain the time to think program in WA

 

Is an aged care consultant worth using?

Families can research providers and arrange aged care themselves. However, engaging a consultant may be worthwhile when the process is taking too much time, the decision is urgent or you are concerned about choosing the wrong service.

A consultant can provide:

  • Dedicated time and practical support
  • Knowledge of care and placement processes
  • Help comparing providers consistently
  • Assistance with paperwork and follow-up
  • Calm guidance during an emotional period

The greatest benefit is often having someone who understands the process and can focus on the details while your family focuses on your loved one.

Why choose Care Match Solutions?

Care Match Solutions is led by Grace Conboy, who has more than 15 years of experience in the aged care sector. Her background as a Registered Nurse and Admissions Manager provides clinical knowledge and a practical understanding of how aged care services operate.

We combine this experience with genuine compassion, transparency and respect. Every recommendation is shaped around your loved one’s needs, preferences and dignity.

Our aim is not simply to find an available service. We work to find personalised solutions that can support your loved one now and as their needs change.

You can learn more about Grace and Care Match Solutions.

Frequently asked questions

Is an aged care consultant the same as a care provider?

No. An aged care consultant helps you understand, compare and arrange care. The chosen home care or residential aged care provider delivers the day-to-day services.

Can an aged care consultant help after a hospital stay?

Yes. We can help assess the available options, communicate with providers and coordinate applications when discharge is approaching. Suitable care will depend on the person’s needs and provider availability.

Can you help us understand aged care fees?

We explain the fees and accommodation information supplied by providers. We do not provide personal financial advice, but we can refer you to an appropriately qualified adviser when needed.

Do you support people with dementia?

Yes. We help families identify home care, respite or residential services that are equipped to support the person’s dementia-related needs.

Can you help if our family lives outside Perth?

Yes. We can work with family representatives who live interstate or overseas while seeking care for someone in Perth.

How long does it take to arrange aged care?

Timeframes vary according to care needs, location, assessments and provider availability. We work efficiently and keep you informed throughout the process, particularly when support is needed urgently.

Speak with an expert aged care consultant in Perth

Finding care for someone you love can feel like a heavy responsibility. With the right guidance, the process can become clearer and more manageable.

At Care Match Solutions, we offer tailored and compassionate support for Perth families considering home care, respite care or residential aged care.

We’re here to guide you every step of the way.

Contact Care Match Solutions to discuss your loved one’s needs and arrange an initial consultation.